Beadazzled.net Online Store Policies
Your
Privacy
We will never sell, rent, or share your personal information
with anyone outside of Beadazzled. We will send you period updates and offers.
You can unsubscribe (link) from this service at any time. We do not save
your credit card data. Any information sent through our online store is protected
by Verisign.
Insufficient balance on Gift Cards or Rewards Cards
If you have paid for your order with a combination of Gift Card and/or Reward
Card and Credit Card, but the available balance on your Gift Card or Reward Card
is not enough to cover the amount you entered at checkout, we will charge the
difference to your credit card.
Damaged Shipments
You are paying for insurance with your shipping. All merchandise is shipped FOB.
So if a package arrives damaged, save the packing material and contact UPS to
file your claim.
Backorders
We do not send backorders.
If you have received a partial shipment, please check the site and reorder when
the item becomes available again.
Exchanges
If you
want to exchange merchandise, please send your return as described below and then
place a new online order for the item(s) you want.
Returns
Returning merchandise is easy. Just follow these steps.
1.
Send returns within 15 days (domestic) or 30 days (international) of original
shipment.
2. Merchandise must be in original quantity,
condition and packaging.
3. Pack items carefully to avoid
damage.
4. Include a copy of your invoice along with a
completed Return Form (click to download
PDF).
5. Choose a shipping method that you can track, and
insure your shipment.
We cannot accept returns on the following:
Used goods, damaged goods, opened kits, partial packages of any kind, partial
spools or cards of stringing material, cut or partial strands of beads, books,
videos, software, closeouts.
If you send back any of the above non-refundable
items we will hold them for 30 days during which time you can opt to pay to have
them sent back to you. After that, if we don’t hear from you, we will donate
them to charity.
Merchandise is credited at the original purchase
price.
Refunds are usually credited to the same method used to
make the purchase. If you paid by credit card or Gift Card your card will be credited.
If you paid with a combination of Rewards Card and any other tender (credit card
or gift card) your Gift Card or credit card will be credited. If you paid by Rewards
Card only we will add points back to your Rewards Card.
We do not refund the return shipping fee unless there was a mistake on our part.
Send
the Package to:
Beadazzled.net RETURNS
6930 Carroll Ave.
#920
Takoma Park, MD 20912