Beadazzled.net Online Store Policies
Your
Privacy
We will never sell, rent, or share your personal information
with anyone outside of Beadazzled. We will send you periodic updates and offers.
You can unsubscribe anytime you receive an announcement from us by clicking the link in the e-mail. We do not save
your credit card data. Any information sent through our online store or the Contact Us email link is protected
by Verisign.
Insufficient balance on Gift Cards or Rewards Cards
If you have paid for your order with a combination of Gift Card and/or Reward
Card and Credit Card, but the available balance on your Gift Card or Reward Card
is not sufficient to cover the amount you entered for it/them at checkout, we will charge the
difference to your credit card. If you want us to redeem your rewards at checkout you must enter $50 or a multiple of $50 in the box provided at checkout. Simply entering your Rewards Card number will not result in redeeming points. We will only use the number to add points to your card unless you specify otherwise.
Shippping
We ship almost all orders via the US Postal Service with delivery confirmation and tracking. If you would like us to insure your package, please add this request in the notes box at the end of your order. We will insure and charge your credit card. Insurance fees are about 3% of the value of an order.
Backorders
We do not send backorders.
If you have received a partial shipment, please check the site and reorder when
the item becomes available again.
Exchanges
If you
want to exchange merchandise, please send your return as described below and then
place a new online order for the item(s) you want.
Returns
Our stores cannot accept returns of merchandise purchased from us online.
Returning merchandise to Beadazzled.net is easy. Just follow these steps:
1.
Send returns within 15 days (domestic) or 30 days (international) of original
shipment.
2. Merchandise must be in original quantity,
condition and packaging.
3. Pack items carefully to avoid
damage.
4. Include a copy of your invoice along with a
completed Return Form (click to download
PDF).
5. Choose a shipping method that allows you to track and
insure your shipment.
We cannot accept returns on the following:
Used goods, damaged goods, opened kits, partial packages of any kind, partial
spools or cards of stringing material, cut or partial strands of beads, books,
videos, software, closeouts.
If you send back any of the above non-refundable
items we will hold them for 30 days during which time you can opt to pay to have
them sent back to you. After that, if we don’t hear from you, we will donate
them to charity.
Merchandise is credited at the original purchase
price.
Refunds are usually credited to the same method used to
make the purchase. If you paid by credit card or Gift Card your card will be credited.
If you paid with a combination of Rewards Card and any other tender (credit card
or gift card) your Gift Card or credit card will be credited. If you paid by Rewards
Card only we will add points back to your Rewards Card.
We do not refund the return shipping fee unless there was a mistake on our part.
Send
the Package to:
Beadazzled.net RETURNS
6930 Carroll Ave.
#920
Takoma Park, MD 20912
